Requirements in the News: Prison security system fails and releases Florida...
Poor requirements too often result in delay and expensive rework, but in the case of a Miami prison that repeatedly released all of its maximum security inmates from their cells, missed requirements...
View ArticleUnderstanding User Needs: Creating the User Persona
Project success hinges on creating a solution that ultimately meets the user’s needs. Oftentimes there is a large population of users for whom a solution is targeted, each having various needs, desires...
View ArticleBusiness Analyst Tip: Template Usability
Many of us produce document templates using Microsoft Word. In addition to the heavy lifting–the content–you should consider the usability of the templates. My basic approach with templates is that...
View ArticleBuilt to Kill
During a conversation with a lead engineer working on the Google self-driving car project, it was mentioned that the car would be programmed to consistently break the speed limit. On average, the car...
View ArticleUse Cases 101: Let’s Take an Uber
I was recently asked to prepare a handout giving the basics of use cases for an upcoming training session. It struck me as odd that I needed to start from square one for a model that seemed standard....
View ArticlePart I: A look into usability
Working in software product management, you often here the word “Usability” thrown around, though rarely do we examine the term and principals behind it. Lets examine usability a little further....
View ArticleTips for Password Creation
I’ll admit it, passwords are a sore spot with me. I hate making them up. I hate remembering them. One of my criteria for deciding whether or not to get new software is if it is worth another...
View ArticlePart II: Usability It’s not just for looks
In Part I we took a high level look at some of the fundamentals of usability (ie. Five components of usability). Now we will be diving a little bit deeper and examining why we should care. Having...
View ArticleUX fun–take the quiz!
I just had some fun, so I thought I would share–the User-Experience Quiz: 2015 UX Year in Review by the Nielsen Norman Group is only 10 questions, and does a nice job of refreshing/checking knowledge...
View ArticleIgnore tasks, focus on decisions.
We all have our reasons for using a piece of software. Maybe it makes staying in touch easier, maybe it helps organize, or for that matter, make us money, maybe it’s just fun to interact with…whatever...
View Article
